Privacy Policy

Effective Date: July 1, 2026  |  Last Updated: July 1, 2026

1. Introduction and Scope

Welcome to Wing Snob. We are a food business operating in the United States, and we are deeply committed to protecting the privacy and personal information of every individual who interacts with our website, places orders, subscribes to our communications, or otherwise engages with our brand and services.

This Privacy Policy applies to all personal data collected through:

• Our website located at wingsnob-new.click
• Online ordering systems and reservation platforms integrated with our website
• Email communications and marketing campaigns
• Customer feedback forms and surveys
• Loyalty programs, promotions, and contests
• Any other digital or offline interactions with Wing Snob

This Privacy Policy is governed by applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable federal regulations. If you are a resident of California or another state with specific consumer privacy protections, additional rights may apply to you as described in this Policy.

By accessing our website or providing us with your personal information, you acknowledge that you have read, understood, and agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Policy, please discontinue use of our website and services immediately.

2. About Us and Contact Information

This Privacy Policy is issued by:

For any privacy-related inquiries, questions, complaints, or requests to exercise your rights, please contact our designated Privacy Contact using the email address provided above. We are committed to responding to all legitimate privacy inquiries within a reasonable timeframe, and no later than 45 days as required under applicable law.

3. Information We Collect

We collect various categories of personal information depending on how you interact with Wing Snob. Below is a comprehensive breakdown of the types of data we may collect:

3.1 Personal Identification Information

When you place an order, create an account, sign up for our newsletter, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address (street, city, state, ZIP code)
• Account username and password (stored in encrypted form)
• Date of birth (for age verification purposes, where applicable)
• Dietary preferences and food allergy information (provided voluntarily)

3.2 Transaction and Order Data

When you make a purchase or place a food order through our platform, we collect:

• Order history and details (items ordered, quantities, customizations)
• Payment method information (note: full payment card details are processed by third-party payment processors and are not stored on our servers)
• Billing information and invoices
• Delivery instructions and preferences
• Promotional codes and discount redemptions
• Refund or complaint history

3.3 Usage and Behavioral Data

When you visit our website, we automatically collect certain information about your browsing behavior and interaction with our content, including:

• Pages visited and time spent on each page
• Links clicked and menu items viewed
• Search queries entered on our website
• Referring URLs (the website you came from before visiting ours)
• Exit pages
• Frequency and timing of visits
• Cart abandonment data

3.4 Device and Technical Information

We automatically collect technical information about the device and internet connection you use to access our website, including:

• IP address (Internet Protocol address)
• Browser type and version
• Operating system and platform
• Device type (desktop, mobile, tablet)
• Screen resolution
• Time zone and geographic location (derived from IP address)
• Unique device identifiers
• Cookie identifiers and tracking pixels

3.5 Communications Data

If you contact us via email, phone, online form, or any other channel, we may collect and retain:

• The content of your messages and inquiries
• Your contact details
• Records of our correspondence with you
• Feedback, reviews, and survey responses you submit

3.6 Marketing and Preference Data

We may collect information about your marketing preferences, including:

• Whether you have opted in or out of email marketing
• Your preferences for receiving promotional communications
• Your engagement with our marketing emails (open rates, click-through rates)
• Loyalty program participation and reward point balances

3.7 Information Collected from Third Parties

We may also receive personal information about you from third-party sources, such as:

• Third-party food delivery platforms and partners
• Social media platforms (if you interact with our social media pages or use social login features)
• Analytics providers
• Advertising networks
• Fraud prevention and identity verification services

4. How We Use Your Information

Wing Snob uses the personal information we collect for a variety of legitimate business purposes. Specifically, we use your data for the following reasons:

4.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, whether for delivery, pickup, or catering
• To communicate order confirmations, status updates, and delivery notifications
• To manage your account and provide customer support
• To process payments and issue refunds where applicable
• To accommodate dietary preferences and food allergy requests

4.2 Business Operations and Improvement

• To analyze usage patterns and improve the functionality of our website
• To understand which menu items and promotions are most popular
• To develop new products, services, and features based on customer demand
• To conduct internal research, testing, and quality assurance
• To manage and maintain our IT systems and infrastructure

4.3 Marketing and Promotions

• To send you promotional emails, newsletters, and special offers (with your consent or where permitted by law)
• To personalize marketing communications based on your order history and preferences
• To administer loyalty programs, contests, giveaways, and sweepstakes
• To deliver targeted advertising through our own channels and third-party platforms
• To measure the effectiveness of our marketing campaigns

4.4 Legal Compliance and Safety

• To comply with applicable federal and state laws and regulations
• To respond to lawful requests from government authorities or law enforcement
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To enforce our Terms of Service and other legal agreements
• To protect the rights, property, and safety of Wing Snob, our customers, and the public

4.5 Analytics and Research

• To perform data analytics to understand customer behavior and preferences
• To generate aggregated, anonymized reports for business planning purposes
• To conduct customer satisfaction surveys and gather feedback

5. Cookies and Tracking Technologies

Wing Snob uses cookies, web beacons, pixel tags, and similar tracking technologies on our website to enhance your browsing experience and collect usage data.

5.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide analytics information to website owners.

5.2 Types of Cookies We Use

You can manage your cookie preferences through your browser settings or by using opt-out tools provided by third-party analytics services. Note that disabling certain cookies may affect the functionality of our website. For more detailed information about our use of cookies, please refer to our separate Cookie Policy available on our website.

6. Sharing Your Information with Third Parties

Wing Snob does not sell your personal information to third parties for their own independent marketing purposes. However, we do share personal information with trusted third parties in the following circumstances:

6.1 Service Providers and Business Partners

We engage third-party service providers to assist us in operating our business. These providers are granted access to your personal information only to the extent necessary to perform their designated functions and are contractually obligated to protect your data. Categories of service providers include:

• Payment Processors: To securely process credit card and other payment transactions
• Delivery Partners: Third-party delivery services engaged to fulfill food orders
• Email Marketing Platforms: To send promotional and transactional emails on our behalf
• Website Analytics Providers: Such as Google Analytics, to help us understand website usage
• Cloud Hosting and IT Services: To store data and maintain our website infrastructure
• Customer Support Platforms: To manage customer service inquiries and ticketing systems
• Fraud Prevention Services: To detect and prevent fraudulent activity

6.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good-faith belief that such disclosure is reasonably necessary to:

• Comply with a legal obligation, court order, or government request
• Enforce our Terms of Service or other agreements
• Protect and defend the rights or property of Wing Snob
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public
• Protect against legal liability

6.3 Business Transfers

In the event that Wing Snob undergoes a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring party as part of the transaction. We will notify you via email and/or a prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

6.4 With Your Consent

We may share your personal information with additional third parties when you have given us your explicit consent to do so. You have the right to withdraw such consent at any time by contacting us at [email protected].

7. Data Security

The security of your personal information is a top priority for Wing Snob. We implement a range of technical, administrative, and physical security measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction.

7.1 Security Measures We Employ

• Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS (Secure Socket Layer/Transport Layer Security) technology.
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Password Security: User account passwords are stored using strong cryptographic hashing algorithms.
• Secure Payment Processing: Payment card information is handled exclusively by PCI-DSS compliant payment processors. We do not store full credit card numbers on our systems.
• Regular Security Audits: We conduct periodic reviews of our data collection, storage, and processing practices to assess and improve security measures.
• Data Minimization: We only collect and retain personal information that is necessary for the purposes described in this Policy.
• Incident Response: We have procedures in place to detect, investigate, and respond to data security incidents in accordance with applicable law.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply are as follows:

When personal information is no longer needed, we will securely delete or anonymize it so that it can no longer be associated with you.

9. Your Privacy Rights

Depending on your state of residence within the United States, you may have specific rights regarding your personal information. We are committed to honoring these rights as required by applicable law.

9.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purpose for collection, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. Wing Snob does not sell personal information in the traditional sense; however, certain advertising activities may constitute "sharing" under the CPRA.
• Right to Limit Use of Sensitive Personal Information: You have the right to request that we limit the use and disclosure of sensitive personal information to specific permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a different level of service for exercising your privacy rights.
• Right to Data Portability: You have the right to receive your personal information in a portable, readily usable format.

9.2 General Privacy Rights for All U.S. Residents

Regardless of your state of residence, Wing Snob is committed to providing all users with the ability to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Correct Your Data: Request corrections to any inaccurate or incomplete personal information.
• Delete Your Data: Request the deletion of your personal information, subject to legal retention requirements.
• Opt Out of Marketing: Unsubscribe from our promotional communications at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.
• Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time.

9.3 How to Submit a Privacy Request

To exercise any of your privacy rights, please contact us using the following methods:

• Email: [email protected]
• Website: wingsnob-new.click

We will respond to verifiable consumer requests within 45 days of receipt. In some cases, we may require additional time (up to 90 days total) and will notify you accordingly. To protect your privacy and security, we may need to verify your identity before processing your request. We will not charge a fee to process your request unless it is excessive, repetitive, or manifestly unfounded.

10. Children's Privacy

We do not knowingly collect personal information from children under 13 years of age. If you are under 13, please do not use our website or provide us with any personal information. If you are between the ages of 13 and 18, please ensure that you have your parent or guardian's permission before using our services or providing any personal information.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so we can take appropriate action.

11. International Data Transfers

Wing Snob is based in the United States and primarily processes personal data within the United States. However, some of our third-party service providers may be located in, or may transfer data to, countries outside of the United States.

If we transfer your personal information internationally, we will take steps to ensure that adequate protections are in place to safeguard your data in accordance with applicable law. These protections may include:

• Transferring data only to countries that provide an adequate level of data protection
• Using contractual safeguards, such as Standard Contractual Clauses, with third-party recipients
• Ensuring that third-party processors are bound by appropriate data protection agreements

By using our services and providing us with your personal information, you acknowledge and consent to the transfer, storage, and processing of your information in the United States and potentially in other countries, in accordance with this Privacy Policy.

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by Wing Snob. If you click on a third-party link, you will be directed to that third party's website. We have no control over the content, privacy policies, or practices of any third-party sites or services, and we encourage you to review the privacy policies of any website you visit.

This Privacy Policy does not apply to third-party websites. Wing Snob is not responsible for the privacy practices of any third-party websites or services, even if you accessed them through a link on our website.

13. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity to be tracked. Currently, our website does not respond to browser-initiated DNT signals, as there is no consistent industry standard for how DNT signals should be interpreted. However, you can manage your tracking preferences through your browser cookie settings and by opting out of certain analytics tools as described in our Cookie Policy.

14. California-Specific Disclosures

In addition to the rights described in Section 9, California residents are entitled to the following specific disclosures under California law:

14.1 Categories of Personal Information Collected

In the preceding 12 months, Wing Snob has collected the following categories of personal information as defined under the CCPA/CPRA:

• Identifiers (name, email address, IP address, phone number)
• Commercial information (transaction records, order history)
• Internet or other electronic network activity information (browsing and search history)
• Geolocation data (general location derived from IP address)
• Inferences drawn to create a profile about your preferences
• Sensitive personal information (dietary restrictions and allergies, where voluntarily provided)

14.2 "Shine the Light" Law

Under California Civil Code Section 1798.83, California residents who have an established business relationship with us may request, once per year, information about the categories of personal information we disclosed to third parties for direct marketing purposes, and the names and addresses of those third parties. To make such a request, please contact us at [email protected].

15. How to File a Complaint

If you believe that Wing Snob has not complied with your privacy rights or applicable privacy laws, you have the right to file a complaint. We encourage you to contact us first so we can address your concerns directly:

• Email: [email protected]

If you are not satisfied with our response, you may file a complaint with the relevant regulatory authority. For United States residents, the following options are available:

• Federal Trade Commission (FTC): The FTC handles complaints about unfair or deceptive business practices, including privacy violations. You can file a complaint at www.ftc.gov.
• California Privacy Protection Agency (CPPA): California residents may file privacy complaints with the CPPA at cppa.ca.gov.
• State Attorney General: Residents of other states may contact their state Attorney General's office for assistance with consumer privacy complaints.

16. Changes to This Privacy Policy

Wing Snob reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, technology, legal requirements, or for any other reason. When we make material changes to this Policy, we will:

• Post the updated Privacy Policy on our website at wingsnob-new.click
• Update the "Last Updated" date at the top of this page
• Where required by law or where we deem it appropriate, notify you by email or through a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.

17. Consent and Legal Basis for Processing

Wing Snob relies on several legal bases for processing your personal information, including:

• Contract Performance: Processing is necessary to fulfill your order, manage your account, and provide the services you have requested.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring the security of our platform, provided these interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation: Processing is necessary to comply with applicable laws, regulations, or court orders.
• Consent: Where required by law, we will obtain your consent before processing your personal information for certain purposes, such as sending marketing communications. You may withdraw your consent at any time.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

We are committed to working with you to resolve any concerns you may have about our privacy practices. We aim to respond to all privacy inquiries within 10 business days and to resolve all verified consumer requests within the timeframes required by applicable law.